Tshenolo Ntsipe is the Laboratory Quality Assurance Manager at BHP and her role is to implement the quality management systems, GCLP/GCP requirements and maintenance of laboratory accreditation.  She has a BSc Biomedical Sciences degree from the University of KwaZulu Natal (UKZN), South Africa and completed Master’s in Public Health at the University of Limpopo (UL), South Africa (Medunsa Campus). She is a National Quality Management Systems mentor, a Certified Auditor for the Stepwise Laboratory Quality Improvement Process Towards Accreditation (SLIPTA) and a Trainer of Trainers for Strengthening Laboratory Management Towards Accreditation (SLMTA). Ntsipe started working for BHP in June 2005 as Laboratory Master Trainer. She has held various positions including Deputy Head, Viral Load Department and Section Head, DNA PCR section. Ntsipe also worked as Quality Officer. She has also worked at the Ministry of Health and Wellness as Medical Laboratory Scientist.